This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our vehicle rental services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Date of birth
- Driver’s license information
- Government-issued identification
- Email address
- Phone number
- Billing and mailing address
- Payment information (processed securely through third-party payment providers)
Rental Information
- Reservation details
- Vehicle rental history
- Insurance information
- Incident or accident reports
- Mileage and rental dates
Website Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process reservations and rentals.
- Verify your identity and driver’s license.
- Process payments.
- Communicate regarding reservations and customer support.
- Improve our website and services.
- Detect fraud and protect against unauthorized activity.
- Comply with legal obligations.
3. Payment Security
We do not store your full credit or debit card information on our servers. Payments are processed through secure third-party payment providers that use industry-standard encryption.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Payment processors.
- Insurance providers when necessary.
- Law enforcement or government agencies when required by law.
- Service providers that help us operate our business.
- Legal advisors or auditors when necessary.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and enhance security.
You may disable cookies through your browser settings, although some website features may not function properly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Privacy Rights
Depending on where you live, you may have rights to:
- Request access to your personal information.
- Correct inaccurate information.
- Request deletion of certain information.
- Object to certain processing activities where applicable.
To exercise these rights, contact us using the information below.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective immediately upon posting the updated policy on our website. The Effective Date will reflect the latest revision.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
Delacruz Venture Solutions
Email: sales@delacruzventuresolutions.com
Phone: (888) 523-1325
Business Address:
136 Madison Ave.
New York, NY 10016
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.